Refund policy


If you are not completely satisfied with your order and want to return or exchange any part of your purchase for any reason, you may do so within 30days of your order being shipped (for purchases made on our website) or date of purchase. You are also able to email us with any questions or concerns regarding your order. To be eligible for a return or exchange, an original order number is required. Your item must be shipped back securely to our facility or brought back to one of our retail stores. Any items that are requested to be shipped back and are not returned will not be eligible for a refund or exchange.


We are willing to help you to fix all the problem of the item.Please feel free to contact us by email to :
Before &After Shipping:
  • Please be aware that you confirm the order.If you need to cancel the order please contact us immediately before the shipping.No fee will be charged in that case.
  • But if you need to cancel the order after the item was shipped out,there will be 30% fee charged in your order as the re-store cost including the shipping fee.
  • Generally speaking, if it is not because of the quality problem of the product, the shipping cost of the return and exchange needs to be borne by the buyer, but we can also communicate and coordinate according to the actual situation.
The Step Of The Return And Refund:
  1. When you receive the item,please check whether the item is damage and working properly or not.
  2. If the item has problem or you have any question about it,please feel free to contact us by email with the picture and video that can show the problem of the item.We have A professional technical team to help you.Our engineers will diagnose and solve the problem for you.
  3. After diagnosing,if the problem cannot be fixed.We will inform you to return the item back to our local warehouse in 3 working day.
  4. The money will be processed to your account in 5-7 natural working days once we receive back the item.
We are committed to high quality products, with an efficient after-sales service that makes you comfortable. Please don't hesitate to contact us.